Women’s Ruched High Neck Maxi Dress
- Free Shipping Australia Wide
- 30-Day Refund Policy
- Secure Payment
DESCRIPTION
REFUND POLICY
We accept returns within 30 days of delivery for change-of-mind items, provided they are unused, unworn, and in original condition with all packaging and proof of purchase. Return shipping costs for change-of-mind returns are the customer’s responsibility. Faulty, damaged, or incorrect items are eligible for a free return and a refund, replacement, or repair in accordance with the Australian Consumer Law. Approved refunds are processed within 5–10 business days after inspection and returned to the original payment method. For return requests, contact support@velariamode.com.
WHAT CUSTOMERS SAY
Reviews from customers of our sister store Velariamode
“Beautiful design and great value for money. Exactly what I was looking for!”
“Really happy with my purchase! Great quality, looks exactly as pictured and feels lovely.”
“Very pleased with the quality and overall experience. Customer service was friendly and helpful.”
“Absolutely love it! Looks even better in person and I'm really happy with my order.”
Our Customers’ Favourites
As seen on
30 days to change your mind
You have the right to return your order within 30 days of delivery. Send it back within that window and you will receive a full refund.
Frequently Asked Questions
What is the return policy?
We accept returns within 30 days of delivery for change-of-mind items, provided they are unused, unworn, and in original condition with all packaging and proof of purchase. Return shipping costs for change-of-mind returns are the customer’s responsibility. Faulty, damaged, or incorrect items are eligible for a free return and a refund, replacement, or repair in accordance with the Australian Consumer Law. Approved refunds are processed within 5–10 business days after inspection and returned to the original payment method. For return requests, contact support@velariamode.com.
When will I get my order?
We deliver within Australia only and offer free shipping on all orders. Orders are processed within 1–2 business days and delivered within 3–5 business days (total delivery time 4–7 business days, excluding weekends and public holidays). Tracking information is provided by email once the order has been dispatched. For questions, contact support@velariamode.com.
Which size should I choose?
We provide a size chart for every product with the exact measurements of the item.
Below the product description, we’ll often mention if we recommend choosing one size up. If no sizing recommendation is shown, this means the product fits true to size, so we recommend choosing your usual size.
If you’re still unsure which size to choose, feel free to contact us at support@velariamode.com and we’ll be happy to help.
Which payment methods can I use?
We accept the following payment methods:
- Creditcard (Visa, Maestro MasterCard, American Express)
- Apple Pay
- Shop Pay
- Google Pay